WhoWeKnow Support

What we can help with

• Accounts

  Trouble signing in, verifying your email, or resetting your password.

• Organizations

  Joining an organization, using invitations, and Member or Admin access.

• Saving contacts

  Saving people and companies, including their LinkedIn links.

• Sharing

  Intentionally sharing private contacts with an organization, and what a share includes.

Account deletion and safety

In the app, open Settings → Delete account to request full account deletion. Requests are completed manually within seven days, with a completion email. For help, use the support email above.

Use Report beside shared content to report abuse, harassment, spam or privacy concerns. Block is available for identified accounts; manage personal blocks in Settings → Safety & blocked users. Reports are reviewed by service operators, who can hide content or restrict accounts. You can also report a concern by email.

What to include

• A short description of the issue and what you were trying to do.
• Your device and app details (for example, phone model, operating system, or browser).
• Any error message you saw, as long as it contains nothing sensitive.